helpdesk.nsula.eduStudent Helpdesk - Northwestern State University

Facebook X Vimeo YouTube Instagram TumblrAlumni Athletics Campus Crime Stats Faculty/Staff Faculty Email Faculty Handbook Faculty/Staff Links Moodle Web for Employees Give Military/Veteran myNSU Search Search for: NSUFuture Students Explore Campus Life Explore NSU & Campus Tours Louisiana Scholars’ College Preview Days Request Information Spirit Groups and Summer Camps View the 2023-24 Viewbook View the 2023-24 Viewbook (en español) Virtual Tour Apply Admissions Application Status Enrollment Checklist Graduate School Scholars’ College – Apply Now Transfer Students Dual Enrollment Tuition NSU Tuition and Fees Types of Financial Aid eNSU Flat Rate Tuition Financial Aid Frequently Asked Questions Resources Campus Housing Center for Positivity Well-Being and Hope First Year Experience Freshman Connection Student Experience Student Life Contact University Recruiting 175 Sam Sibley Drive Student Services Center Natchitoches, LA 71497 Phone : 318.357.4503 recruiting@nsula.edu Office of Admissions 175 Sam Sibley Drive Student Services Center Natchitoches, LA 71497 Phone : 318.357.4078 Toll-Free : 800.767.8115 FAX : 318.357.4660 applications@nsula.edu Current Students Academics Academic Advising Services Academic Calendars Admissions Academic Success Center/Tutoring Graduate School International Student Resource Center & Study Abroad Registrar’s Office Testing Center Watson Library Technology Lookup Campus ID Number Student Computer Labs Student Helpdesk Student Technology Activities Greek Life Intramural Sports Leadership Opportunites/PLP Northwest District Literary Rally NSU Ring Ceremony Purple Portal Robert W. Wilson Recreation Complex Student Activities & Organizations Student Government Association Student Union Wellness, Recreation, and Activities Center (WRAC) Services Accessibility & Disability Support Career Center Center for Positivity, Well-Being, & Hope Counseling Services Crisis Hotlines Dean of Students/Title IX Coordinator Financial Aid First-Year Experience Health Services Service-Learning Student Support Services (TRIO) Student Experience Spotlight On… The Student Experience 175 Sam Sibley Drive Student Services Center Natchitoches, LA 71497 Phone : 318.357.5285 Academics Campuses Alexandria Leesville Shreveport NSU at Barksdale Air Force Base NSU at Marksville (Tunica-Biloxi Cultural and Educational Resources Center) Enrollment Admissions Financial Aid First Year Experience One Card Recruiting Registrar Online Learning Apply Now Search for: Student Helpdesk Student Helpdesk Web Services at Northwestern State 2024-04-24T06:51:15-06:00 Home Academic Records Documents Email Getting Connected Moodle Multi-Factor Authentication Microsoft 365 Student Accounts System Requirements Viruses and Spyware Web Printing Wireless Access Home We would like to take this opportunity to welcome you to Northwestern State University and introduce you to the availability of online services that will benefit you. We are here to offer NSU students the technical support they need. Academic Records Academic Records For assistance with academic records found in myNSU, please contact the Registrars’ Office at 318-357-6171 or registrar@nsula.edu . Documents Documents New Student FAQ WebEx Student Guide Email Email The University uses Microsoft Office 365. This service provides each student with a 50GB mailbox, 1TB of file storage on OneDrive and access to web versions of Word, PowerPoint, Excel and OneNote. Students have the benefit of receiving email on the following supported mobile devices: Apple iOS, Google Android, and Windows Mobile. To set up email on your mobile device call 318-357-6696 or email at sos@nsula.edu . Getting Connected Getting Connected Wireless Connections To connect to the NSU network with a wireless connection you will need the following: A computer running Microsoft Windows, Apple macOS or Google ChromeOS A mobile device running iOS or Android A wireless network card that supports Wi-Fi Protected Access (WPA2 Enterprise) security An active myNSU student account Wireless Setup Instructions Apple iOS Apple macOS Google Android Google ChromeOS Microsoft Windows myMail Please download the free Outlook app from your mobile device’s app store to access your student email account. Moodle Moodle Moodle, the University’s Learning Management System (LMS), is used when taking classes online. Visit the eNSU Student Resources website for information on advising, tutoring, proctoring, and more! Moodle Orientation/Tutorials How do I log into Moodle? How do I post to a forum? How do I reply to a forum? How do I submit an assignment? (File Upload) How do I submit an assignment? (Text) How do I complete a quiz? How do I view my grades? Respondus Lockdown Browser Respondus Lockdown Browser is a custom browser that locks down the testing environment within Moodle. When students use Respondus LockDown Browser they are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into it until they submit it for grading. View Respondus LockDown Browser System Requirements Download Respondus LockDown Browser Respondus Lockdown Browser Quick Start Guide for Instructors Respondus Lockdown Browser Quick Start Guide for Students Multi-Factor Authentication Multi-Factor Authentication (MFA) MFA Connections Multi-factor authentication (MFA) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of identifiable information (or factors). MFA protects personal data—which may include personal identification or financial assets—from being accessed by an unauthorized third party that may have been able to discover, for example, a single password. To setup multi-factor authentication on your myNSU account you will need at least one of the following: A mobile device running iOS or Android A mobile phone that can receive text messages A mobile or landline phone that can receive voice calls Download Microsoft Authenticator Download Google Authenticator MFA Setup Instructions Google Authenticator App Microsoft Authenticator App Text Messaging Voice Calls Microsoft 365 Office 365 Microsoft Office is available free for Students. Instructions for Microsoft Office download Student Accounts Student Accounts All students receive a user account name and password that enables access to a single sign-on (SSO) environment for all online services. The username format is derived from the following convention: first initial + up to 13 characters of last name + last 6 digits of Campus Wide ID (CWID) Example : a student named Jane Doe with a CWID number of 123456789 would have the account username jdoe456789 Campus-Wide ID numbers can be retrieved via: https://webapps.nsula.edu/getid Usernames can be retrieved via: https://my.nsula.edu and click on Forgot Username Your initial password will be Demons + six digit date of birth – Example: Demons120184. After your first login to myNSU, please click the Password Management link at the top and update your profile with a personal email address and mobile number. This will allow you to reset your own password by receiving an email or text message. Students will use this new form of identification to access all online services such as myNSU, Moodle, Microsoft Office 365 (email), the wireless network, computer labs, and library databases. System Requirements System Requirements NOTE : Chromebooks do not support most software required for classes and are not recommended. Windows OS: 10 or later RAM: 8GB or better Hard Drive: 2GB of free space Modem: Broadband Browser: Mozilla Firefox 92 or newer, Google Chrome 92 or newer Browser Settings: Cookies enabled Word Processor: Microsoft Word or alternative word processor that can save to the Rich-Text format E-mail: Browser, Mobile Device Communication: Webcam, Microphone (usually integrated with the Webcam) PDFs: To view PDFs, please download the free...